Service Process
Through attending all kinds of international hardware exhibitions, Soteck always remains high sensitivity in international markets, understands what the market likes and designs diverse saws and cutting tools to meet consumer's needs. We own an outstanding R&D team being able to meet all needs from clients. Soteck provides the best services and controls in customers inquiry, order receiving, production, assembly till shipment arrangement.
Even if after shipment, we still pay much attention to feedback from our customers. We have customer satisfaction survey to know more which is improve needed. We also active to resolve customer complaint if have.
- Receiving Materials
- Production
- Assembly
- Packaging
- Ship to Customers