Order and Shipment | High-Performance Hand Saws and Pruning Saws for Professionals | Soteck

Order and Shipment | Common inquiries on cutting tool usage and maintenance

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Order and Shipment | Innovative Cutting Solutions: Soteck's Durable Hand Saws and Pruning Tools

The Soteck FAQ page provides detailed answers to common customer inquiries, covering topics such as the correct use, maintenance, and care of hand saws and cutting tools. This section helps users understand product features, ensuring they get the best performance from Soteck tools.

Whether you're a professional or a DIY enthusiast, this FAQ page offers essential information about warranties, customization options, and product support, enabling customers to make informed decisions and resolve any issues with ease.

Soteck has been providing customers with high-quality hand saws and cutting tools, utilizing advanced technology and 35 years of industry expertise. Soteck is committed to meeting customer needs with precision, ensuring superior performance and reliability across all products.

Order and Shipment

Soteck provides the best services and controls in customers inquiry, order receiving, production, assembly till shipment arrangement.

Q: How do I place order?
A: You may send your purchase order to Soteck Corporation, or let us know what items, quantities and other conditions via email, we will send back PROFORMA INVOICE (PI) according to your order for checking.

Q: What is Soteck Corporation’s process of order?
A: inquiry → quotation→ sample test → place order → P.I. confirm → Deposit → produce and package confirm → Balance due → Shipment

Q: What's the minimum order quantity (MOQ)?
A: The MOQ is 600pcs up, depend on product.
If you have special requirements, please contact us via email, Soteck Corporation will reply you accordingly.

Q: What is the lead time for each order?
A: Soteck Corporation’s lead time is approx. 110~130 working days after receiving order & down payment confirmation.

Q: What is payment method of Soteck Corporation?
A: You could pay by T/T.

Q: What kind of shipment can I choose?
A: Payment term of Soteck Corporation is FOB Taiwan Port, except Sea freight, you may choice Air freight or express, but there is a handling fee will charge on you. If you have any questions or concerns, please advise.